Starting with your architectural plans we work closely with all participants in nurturing the evolution of your project from concept to reality and ensuring that the transformation from pencil and paper into wood and glass is as seamless a process as possible.

Initial discussion establishes our customers’ requirements and preferences and identifies which of our many designs and options are most suitable. Each window and door is designated its own number to assist the ensuing dialogue and ensure there are no miscommunications between customer, architect, contractor, designer etc.

Upon satisfactory completion of the design and specification process, and confirmation of site dimensions, each window and door is drawn to scale in elevation, cross-section and plan view and is accompanied with written details confirming hardware, finishes, glazing, coatings and custom requirements.
After each drawing is individually approved it is sent to manufacturing.

Every window and door is custom built to order. We ensure that no compromises are made in the quality of all the constituent parts as we sincerely believe that there is no reason why your windows and doors should not last 100 years or more.

Each frame, sash and door is carefully assembled in a factory environment that provides optimum quality control. As many related parts as possible such as exterior trim (loose or applied) aprons, interior stool etc can be added to your order to reduce site work to a minimum.

Assembled and loose parts move into our spray booth where coatings are applied to all surfaces to both protect and beautify. An extensive finishing process using quality paint and stain, sanding between coats and filling of fastener holes, assures that your windows and doors are encapsulated in protective coatings and adequately protected from the elements during shipping and installation.

Painted units are primed and receive the first top coat in the custom colour of your choice. Stained units receive the initial custom blended pigmented tone followed by two translucent clear coats. Split finishes with separate colours for the interior, exterior or even the sash/doors, frames, trim etc, can be accommodated.

The hardware and weather-strip are added and the glazing is carefully installed using both wet & dry techniques to doubly ensure that there are no leaks to mar the enjoyment of the finished products.

Finally the glass is cleaned and each unit must pass a rigorous quality inspection before being deemed ready for delievery.

Backed by our no-nonsense bumper to bumper warranty our customers can rest assured that we are there to provide support and assistance no matter what issues may arise, regardless of their cause.